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Division of Information Technology

Contribution

The Division of Information Technology leverages technology resources to enhance our students' educational experiences. Our mission is to promote and provide technology that increases and enhances learning opportunities, not only in the classroom, but also beyond, to enrich global perspective. We promote an environment of cura personalis, where we are concerned with the development of the whole person - mind, body and spirit.

Our strength lies in our commitment to engage and collaborate with our campus community. We stay abreast of new technologies, which impacts student success and business processes. Our main objective is to understand the campus culture, and to be attentive to student, faculty and staff needs, so that we may provide direction and enhancements.

We provide technology solutions and enable business process improvements that support teaching, learning and administrative functions. We assist the University community in achieving its mission and values ​​by being a centralized information technology resource. We deliver quality and innovative resources in a secure environment.

Core Values

We are driven by our values ​​and a shared commitment to excellence:

  • We are accountable for the services we provide.
  • We engage with our campus community.
  • We take pride and responsibility for our work.
  • We demonstrate integrity through honesty, trust and fairness.
  • We maintain our technical proficiencies.
  • We embrace teamwork and collaboration.
  • We foster an open working environment that promotes effective information sharing.

Information Technology Strategic Plan 2021-2024

The Information Technology Strategic Plan details organizational initiatives, priorities, and allocation of resources in response to the University's Strategic Plan.

Division of Information Technology Staff Listing

Carl Hurst, Associate Vice President for Information Technology and Chief Information Officer

Carl Hurst was named Associate Vice President for Information Technology and Chief Information Officer in 2022. In this role, he is responsible for the leadership and management of the strategic use of technology in support of the University’s mission and goals. He also serves as a member of the President’s Cabinet. Prior to joining the University, Mr. Hurst was the Director of Technical Infrastructure at TMG Health, Manager of Network and Desktop Infrastructure at Blue Cross on NEPA, and Manager of Windows and Desktop Server Systems at Commonwealth Telephone Enterprises. He earned his bachelor’s degree in computer science from Wilkes University.

Divisional Support

The Division of Information Technology is complimented by divisional support in the areas of IT asset and vendor relations, IT budget, and administrative assistance.

  • Danielle Morse, IT Asset Management Administrator
  • Karyn Salitsky, Assistant to the CIO
  • Eve Walsh-Bisignani, Administrative Assistant

Information Security

The Information Security Office serves as the University’s resource for guidance on information security compliance.
  • Ikram Muhammad, Information Security Engineer

More about Information Security.

Technology Support Services

Services include the Technology Support Center, Training and Communications.

  • Deanna Beyrent, Manager
  • Chad McCall, Technology Support Center Analyst
  • Donald McCall, Technology Support Center Analyst

More about Technology Support Services.

Client Services

Services include Desktop Management (Physical / Virtual), Computer Labs and Endpoint support (PC / Macintosh / VDI / Mobile).

  • Deanna Beyrent, Manager
  • Gustavo Fernandez, Client Services Analyst
  • Diane Kennedy, Client Services Analyst
  • Tom Kern, Field Services Technician
  • Joe Kitcho, Field Services Technician
  • Vince Merkel, Client Services Analyst
  • Coilin Murray, Field Services Technician
  • Sam Williams, Field Services Technician

More about Client Services.

Academic and Media Services

Services include Instructional Technology, Media / AV Technology, and Event Support. Staffing will collaborate with CTLE in support of teaching and learning. Additional staffing will support faculty in the classroom and event support with a 12:00 pm - 8:00 pm schedule and Saturday coverage.

  • Rob Kennedy, Media and Control Systems Engineer
  • Sean Lehman, Media Services Specialist
  • Jason Oakey, Media Systems Engineer
  • Jason Wimmer, Manager

More about Academic and Media Services.

Enterprise Application Services

Services include ERP Application Support / Reporting, ERP Development Integration, and Business Process Improvements.

  • Brenda Bader, Application Developer/Integrator
  • Shawn Beistline, Application Administrator
  • Carol Cornell, ERP Support Analyst
  • Tony Gazoo, Application Administrator
  • Cindy Hricko, Business Applications Analyst
  • Rose Ann Jubinski, Business Applications Analyst
  • Bob Klem, Database Support Analyst
  • Divyang Patel, Application Developer/Integrator
  • Kyle Segan, Manager

More about Enterprise Application Services.

Infrastructure Services

Services include Enterprise Servers and Storage, Directory Services and Authentication, Virtualization and Cloud Technologies, Application Support, Network Infrastructure and Telecommunications.

  • Tom Cody, Manager Infrastructure Services
  • Phil Erb, Senior Systems Administrator
  • Glen Pace, Network Technician
  • Alex Hostetter, Linux Systems Administrator
  • Chris Krall, Systems Engineer
  • Lisa Notarianni, Telecommunications Engineer
  • John Ochman, ERP Database Administrator
  • Kyle Senak, Systems Administrator
  • David Zwanch, Network Administrator

More about Infrastructure Services.

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